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Integrations

It has to fit the stack you already pay for.

11 integrations are live today, 3 are in beta, and 2 are planned. We label them that way on purpose — nobody should discover the difference after signing.

Contact us Ask about a specific tool

Missing something you depend on? Tell us on the onboarding call. Scale customers get custom integration work as part of the engagement.

  • Live In production for paying customers today.
  • Beta Working, in use by design partners, rough edges possible.
  • Planned Committed and scoped, not built. No date promised.

Messaging

WhatsApp is the core. These are the channels that land in the same inbox.

  • WhatsApp Business Platform

    Live

    Official Cloud API. Multi-number, template messages, and display-name handling.

  • WhatsApp voice calls

    Live

    Inbound calls answered by the AI voice agent, recorded and transcribed.

  • Instagram Direct

    Beta

    DMs from your business account routed into the same shared inbox.

  • Telegram

    Planned

    For teams whose B2B buyers live on Telegram rather than WhatsApp.

Commerce

So the order confirmed in chat and the order in your system are the same order.

  • Shopify

    Live

    Order lookup inside the conversation, plus abandoned-checkout triggers.

  • WooCommerce

    Live

    Product and stock lookup for the AI agent, order status on the thread.

  • Tokopedia & Shopee

    Beta

    Order reference lookup so marketplace buyers do not have to repeat themselves.

  • Midtrans & Xendit

    Live

    Payment links generated in chat, status written back to the conversation.

Work tools

Notifications and records where your team already looks.

  • Google Sheets

    Live

    Two-way sync for contacts and deals. The escape hatch that keeps everyone honest.

  • Google Calendar

    Live

    Availability checks and booking confirmations for appointment-led businesses.

  • Slack

    Live

    Alerts for hot leads, escalations and workflow failures.

  • Notion

    Planned

    Push conversation summaries into an existing knowledge base.

Build your own

Everything the UI does, the API does. No feature is gated behind a partner agreement.

  • REST API

    Live

    Contacts, conversations, messages, deals and scores. Keyed per workspace, rate limited per plan.

  • Webhooks

    Live

    Signed event delivery with retries and a replay window for anything your endpoint missed.

  • Zapier & Make

    Beta

    For the long tail of tools we will never build natively.

  • Custom import

    Live

    CSV and XLSX import with column mapping and a dry-run preview.

05 Build your own

Everything the interface does, the API does.

No feature is locked behind a partner agreement and no endpoint is reserved for enterprise contracts. Keys are scoped per workspace and rate limited per plan.

  • REST, camelCase, cursor paginated. Contacts, conversations, messages, deals and scores.
  • Signed webhooks with replay. HMAC signature per delivery, retries with backoff, a 72-hour replay window.
  • Sandbox workspace on request. Build against fake traffic before you point it at your real number.
Request API docs How we handle your data
GET /v1/conversations 
curl https://api.usereplai.site/v1/conversations \
  -H "Authorization: Bearer $REPLI_API_KEY"

{
  "success": true,
  "data": [
    {
      "conversationId": "cnv_8fJ2",
      "contactName": "Rani Kusuma",
      "channel": "whatsapp",
      "leadScore": 87,
      "assignedTo": "usr_04",
      "lastMessageAt": "2026-09-09T14:02:11+07:00"
    }
  ],
  "meta": { "page": 1, "limit": 25, "totalItems": 412 }
}

Not listed

The tool you need is not here.

Say so on the onboarding call. If it has an API we can usually wire it through Zapier or a webhook the same week. Scale customers get custom integration work as part of the engagement, not as a change request.

Tell us what you need connected

Next step

Ready to see it on your own inbox?

Thirty minutes, your real WhatsApp traffic, no slide deck. We will tell you honestly whether Replai is the right fit.

Contact us See the product tour

Replai is invite-only and quoted per team, so there is no signup form and no public price list. Both start with the same call.