09 Logistics & fleet

Stop answering "sudah sampai mana?" by hand, four hundred times a day

01 What lands in this inbox

The messages, in the words your customers actually use.

We read design-partner threads before writing a single automation. This is the raw material the AI agent and the scoring model are tuned against.

Kept verbatim, mixed language and all — because that is how the question arrives, and what the agent has to understand.

Your business number Live

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02 Before and after

Tracking answered from your system

The AI agent reads the resi or order number, pulls status through a webhook, and answers — no operator, no spreadsheet.
Driver channel with structure

Photos, proof of delivery and voice notes land on the shipment thread, transcribed and searchable, instead of in a group chat.
Lane quoting

Origin, destination, weight and service level collected up front, so your sales desk quotes from a complete brief.

Where this comes from Deployed with two 3PLs and a same-day courier running forty-plus drivers on WhatsApp.

03 Modules involved

Every configuration on this site draws on the same five modules. This one leans on the following.

Next step

Thirty minutes, your real WhatsApp traffic, no slide deck. We will tell you honestly whether Replai is the right fit.

Replai is invite-only and quoted per team, so there is no signup form and no public price list. Both start with the same call.